Scrolling Bulletin

Central Tower Maintenance
The District’s central tower will be undergoing maintenance with work beginning 09/09/25 and continuing for approximately four weeks. During this time you may notice lower than normal water pressure and see district hydrants running. We apologize for any inconvenience this may cause.
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Credit Cards and E-Checks are available again
Credit/Debit cards are available online again. If you experience any problems processing your payment please do not attempt to process it multiple times or hit the back button as you could be charged multiple times. Please call the District Office if you experience any issues processing your payment online.
E-Checks are available again to make payments online. You will have to follow the instructions online to process your payment using your checking or savings account. If you have any questions please call the District Office 913-783-4325.

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Monthly Statement Information

The district offers two methods of receiving your monthly statement. You can receive a paper statement by mail or an e-statement through email. You can also register for an online account through our website, and have 24/7 access to your balance due, current statement, usage, or to make a payment. All statements are sent out on the last business day of each month. If you have not received your statement by the 5th of the month, please consider going online or calling the office and we can send another one to you. If you have any questions or would like to update your contact information, please call us at 913-783-4325 or email billing@ruralwater2mico.com.

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Automated Notification Calls

The District tries to notify patrons who will be affected by line breaks or work being done that will have an impact on the water service. These calls are sent through an automated calling service to notify those in the work area. It is important for the District to have current contact numbers on file for patrons to receive these calls. Please contact the office if you have had a number change since setting up your account. If you are not sure, please call or email and we will be happy to verify the information on file. If you receive the automated call, please be patient when answering, it does take a few seconds for the call to connect.
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Blue Flags on Meters
District staff and meter readers will be placing blue flags near meter pits for regular maintenance. Please do not remove or tamper with the flags. If you have any questions, please contact the District Office.
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2025 Consumer Confidence Report

The 2025 Consumer Confidence Report (CCR) is now available on the District’s website.  Please click on the green tab to the left “Consumer Confidence Report” and the 2025 CCR will upload.  The 2025 CCR can also be accessed by clicking on the gray “Documents Tab” above and the clicking 2025 CCR.  If you like a hard copy of the 2025 CCR please contact the District Office at 913-783-4325.  If you have any questions or concerns regarding the CCR you can contact Trenton Morris at 913-783-4325.

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RWD #2 To Use Free Chlorine
The District will temporarily discontinue using combined chlorine on October 1, 2025. Instead, free chlorine will be used for up to thirty days. This is part of the District’s annual maintenance program. Patrons may notice a stronger than usual chlorine taste and smell to the water. This is only temporary and is necessary to “burn out” the system to kill certain “nitrifying” bacteria that do not show up on the routine sampling. These bacteria are not harmful to humans or animals. They tend to cause slime growths within the waterlines and create a higher than normal demand on chlorine, thus lowering disinfection properties.
The chlorine taste may linger after the free chlorine has been discontinued. Some areas may not notice the taste difference for up to three weeks after this treatment change. In some cases, there may be some natural soluble iron and manganese present in the waterlines. Free chlorine may further oxidize these substances. If you notice off-colored water, call the District Office and we will flush in your area.
Your water will continue to be safe to use and drink!

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